Mia Fratino Marli Ballet Crew
Product Description
Indulge in the luxurious comfort and style of Mia Fratino's Marli Ballet Crew. This slim-fitting, everyday essential is perfect for any Summer destination with its versatile design and effortless layering capabilities. Elevate your wardrobe and embrace the ultimate in destination dressing.
- Crew neck
- Rib trim detail
- 3/4 sleeves
- Slim fit
70% Cotton. 20% Silk. 10% Mongolian cashmere.
Our model Philippa is an Aus size 10 and wears size 10 here. She is 178cm tall, Bust: 89cm // Waist: 71cm / 28in // Hip : 96cm / 38in.
Delivery + Returns
Delivery Options in Australia:
- Free Express post for orders over $150 (Signature required)
- Free Express post for orders over $150 (Leave in a Safe Place) - please note, selecting this option is a risk. We cannot guarantee safe delivery of your parcel if you select this option, therefore in the unlikely (but possible) event your parcel should go missing, finding a resolution with Australia Post will be your responsibility, we will not be able to provide any compensation.
- $10 Express Post on orders under $150
Our SA customers also now have the option of selecting "Pick Up In Store"- just enter your preferred store to pick up from in the Order Notes section during checkout. We'll contact you when it's ready!
Handling time on all orders ranges from 1-2 business days.
We are unable to hold orders - if you are pre-ordering and expect you will be away for a time during the deliver month you will need to enter an address where someone will be there to receive it or have it sent to your local post office.
RETURNS:
- Full Priced items can be returned for a refund or store credit within 14 days of receipt (21 days for international orders)
- Refunds are not offered on Sale items - please see our full Return Policy for more info.
- Please see our full RETURN POLICY for all the info you need including what to do if you receive a faulty item.
- If you ask us to hold your order back from postage because you are going away, for example, please note we cannot accept returns on items that are held here for more than 2 weeks.
INTERNATIONAL DELIVERY :
We ship to most countries - unfortunately we are unable to ship the United Kingdom as of Jan 1, 2021 due to changes to VAT collection upon leaving the EU.
Duties / customs fees may be payable please check your local duties and be aware that we do not cover this expense.
New Zealand : $15 flat rate - Express - 3-8 business days
Rest of World (except UK) : $30 flat rate - Express - 7-15 business days
International returns are accepted providing the item complies with our return policy - just contact us within 3 business days to initiate your return. Return postage cost is not covered by Impulse Boutique.
VIP Discount
At Impulse Boutique / Lumiere Collective we offer loyal customers a 10% discount off full priced products during checkout any time they purchase.
*Conditions apply :
- To become a VIP you must have spent $500 or more with us either online or in store (any refunds for returns are deducted from this running total).
- Your VIP status needs to be approved by Impulse / Lumiere Head Office before it's activated - if you think you are eligible for our VIP program and your account has not been activated yet please contact us with your name and we will look into it! If you have a VIP account in store but can't make it work online just contact us.
- Existing VIPs must use their registered email address at the checkout (this is how the system identifies you as a VIP) and enter coupon code VIP at checkout when shopping online to get their discount. The code is the same for everyone (VIP), the website will allow the coupon to be used only if your email address is registered as a VIP account.
- VIP discounts only apply from the point in time that your VIP status is activated by us, any refunds on VIP discounts not received at time of purchase are at our discretion.
INSTRUCTIONS
Where it says "Add a discount code or a gift card" you should enter the code VIP and then click Apply. **The code is simply those three letters, there is no unique code, it's the same for everyone** The website will allow/block the coupon based on whether your email address is linked to a VIP account in our admin. If you believe you should be a VIP and this isn't working for you please contact us! Scroll down for troubleshooting tips.
Once you've applied the discount it should look like this :
You can then proceed to payment and complete your order!
Here is a video demo showing how to apply the coupon on a desktop computer :
HOW TO APPLY VIP DISCOUNT - IMPULSE BOUTIQUE from Impulse Boutique on Vimeo.
TROUBLESHOOTING :
I believe I am a VIP but I get an error saying "VIP discount isn't available to you right now. Please try logging in to your account or contact Customer Care"
- You may not be tagged as a VIP because you have not shopped with us since February 2020 when we did a major update on our website and some accounts didn't transition to the new platform. Please send us an email and we'll fix it for you!
- You may be trying to checkout with a different email address than the one you originally registered which is connected to your VIP account. The website identifies your VIP status via the email address - so try a different one or email us to solve the issue.
- Check that you are applying it to full price items - VIP discounts only apply to full price.
- VIP discounts won't work in conjunction with other discounts. Try placing a separate order that contains full price items only.
I fit the VIP customer criteria, I have tried all of the troubleshooting methods without success, and I don't want to miss out on the item I want to purchase. What should I do?
Please contact us before placing your order so that we can fix the issue or process the order for you using your VIP discount. We are not able to apply discounts retroactively. You can call our head office at (08) 8239 0793 or email us customercare@impulseboutique.com.au and we will get back to you ASAP.
How to Care for Cashmere
Scroll down to view the full guide for caring for your new Mia Fratino Cashmere.
Sign up for restock notifications
Indulge in the luxurious comfort and style of Mia Fratino's Marli Ballet Crew. This slim-fitting, everyday essential is perfect for any Summer destination with its versatile design and effortless layering capabilities. Elevate your wardrobe and embrace the ultimate in destination dressing.
- Crew neck
- Rib trim detail
- 3/4 sleeves
- Slim fit
70% Cotton. 20% Silk. 10% Mongolian cashmere.
Our model Philippa is an Aus size 10 and wears size 10 here. She is 178cm tall, Bust: 89cm // Waist: 71cm / 28in // Hip : 96cm / 38in.
How to Care for your Cashmere
So you’re thinking of splashing out on a new cashmere jumper, but you've heard they need a bit of extra care?
Impulse Boutique and Mia Fratino want to help you keep your cashmere fresh for as long as possible. So (thanks to the team at Mia for putting this guide together) here’s how to care for your garment properly and invest in a long and happy future for your cashmere. Scroll down to view.
How often should I wash my cashmere?
We trust you to know when the time is right to launder your clothing... that being said, a lot of people avoid washing their cashmere under the impression this will tire your knits quicker. This is a misconception. Cashmere is made by spinning lots of fibres together to create one single strand of yarn, making it porous in nature and more susceptible to dirt and odour than other fabrics. Therefore by not washing your cashmere you will actually speed up the ageing process. We recommend you clean your cashmere as often as often as it gets dirty.
How to Wash Cashmere
• Hand wash your cashmere with an approved delicates detergent.
• Turn your knit inside out before washing to avoid fluffing the surface.
• Wash only in lukewarm water as hot water will shrink the yarn and set stains.
• Avoid fabric softeners as these can damage the fibres.
• Don’t rub the fabric against itself, because both can cause pilling.
• Do not wring out your sweater – this will stretch it out of shape.
Garments can be washed in a washing machine if you have a wool/hand wash setting and cold-water setting washing machine. Make sure to turn your garment inside out. Set your washing machine on the wool/hand wash cycle and cold water with an approved wool detergent (no longer than 5 minutes agitation). Gently pull the garment back to shape and lay flat in a cool place, do not dry in direct heat or sunlight. Ensure that their are no other items that can catch on your cashmere.
How to Dry Your Cashmere
A tip to help dry your cashmere is to lay it flat on a towel then roll both of them into a tube. Lightly apply pressure to the tube, to allow the towel to absorb any leftover water.
Post-roll, lay your cashmere flat on a smooth flat smooth surface with a towel underneath it to dry completely. If pressing is required, use a warm iron with a protective cloth and press inside out.
De-Pilling
All 100% cashmere will pill. Pilling is a natural characteristic of even the finest cashmere which is why we give a free cashmere comb with all Mia Fratino Cashmere sweaters.
Pilling refers to the little balls that form on a garment where friction occurs. It is an inevitability in well-loved cashmere garments. The occurrence of ‘shedding’ in the first few wears is the natural process of the fibres relaxing and actually makes your garment softer. Once you notice balls of pilling forming, lay your garment over a flat surface (an ironing board works well!) then take your cashmere comb and brush in one direction. Top to bottom works well. Don’t be shy, it won’t hurt the fabric as long as you’re holding the garment firmly on a flat surface.
If you are not confident to do this yourself, MIA FRATINO offers a bespoke Care & Revitalise Treatment which includes washing, de-pilling and pressing to return your garment to as good as new.